If you find one of our products on another web site for less than our regular retail price, please e-mail Sales@MUSASN.com.
Please be sure to include the web site URL and the product id #, and once this information is verified by our Customer Service department, MallUSA Shopping Network will match that price and subtract an addtional 10% of the difference.
(No exchanges or refunds on Best Price Guarantee purchases)
All orders will be shipped via UPS Ground within the Continental United States.
Any other requested method of shipping will be at the customer's expense.
Although our inventory access at MallUSA Shopping Network is extremely large, occasionally a product you order may be temporarily out of stock.
Should this occur, you will receive an email notifying you of your order status with the option to place an order for the next available delivery date or if there is a recommended substitute.
If you wish to cancel your order upon receiving this notification please log into My Account by clicking on the link on the top of MallUSA Shopping Network homepage.
MallUSA Shopping Network will not charge your credit card until we confirm that your order is being processed for shipment.
MallUSA Shopping Network accepts Visa, MasterCard, American Express and Discover.
Please note: We can only process Returns and/or Refunds for items purchased from the MallUSA Shopping Network.
Our 100% Satisfaction Guarantee states, if you are not totally satisfied with your purchase, you may return the merchandise to us within 30 days for a refund or exchange.
You can request a Return Authorization#by emailing RA@MUSASN.com. Please include your order number and date of purchase.
The RA # and return shipping information will be forwarded to the e-mail address on the original order.
Each Returned item is subject to any applicable restocking fee. You are responsible for the return shipping cost unless the merchandise is damaged or defective. All returned merchandise must be in original factory condition, including all packaging materials, inserts, manuals, warranty cards (not filled-out) and all accessories. Please keep the UPS or USPS tracking information on hand to insure your goods are received.
ALL Exchanges are subject to the shipping costs to and from the supplier. Items must be received in their original condition and packaging, or a $5.00 per item restocking/repackaging fee will be charged. Please keep the UPS or USPS tracking information on hand to insure your goods are received.
Should your product become defective, please follow the Manufacturer's Warranty and Return Policy included with the product.
All Returns and Exchanges for ANY reason require a Return Authorization #, and cannot be issued on merchandise other than in it's original condition and packaging, or more than 30 days old. Return Authorization expires 30 days after receipt.
NOTE:Your email will be reviewed within 3 business days should all guidelines be followed.
"ALL SALES ARE FINAL" - - - Due to Manufacturers' restrictions and/or policies, an Accommodation Return on certain items will NOT be approved. Products affected by this policy are identified by the phrase "ALL SALES ARE FINAL".
Any product(s) returned without following the Return Authorization procedure as outlined above will prevent processing and the merchandise will be refused.
Please let us know what you think of our site. What would you like to see, how was your experience, etc. E-mail Customer Service at: CS@MUSASN.com
At MUSASN your privacy is important to us and we will not sell, rent or loan third parties use of or access to personal information such as your name, e-mail address, shipping address or credit card information.
In order to process your transaction, we gather some personal information to serve you better. We also want to know if our site is working correctly for you. So we log your IP address to see how you navigate our site and to make sure you found what you were looking for.
To remember your preferences - like a local shop owner remembers what you've bought - we use "cookies" to customize portions of our site. Cookies are small data files that are stored on your Internet browser. When you access our site, for example, a cookie tells us that you have bought from us before. Thus you have to answer questions only once, not each time you make a purchase. A cookie doesn't tell us (or anyone else) anything personal about you. You give us that information when you register, and only we have access to it. To learn more about cookies, visit World Wide Web Security FAQ.